Garage doors offer convenience, provide protection to your home and safety for your family and pets. That is, until they stop working. According to the Australian Bureau of Statistics, 66% of Western Australians protect their homes with gates/garage doors. This means that if you’re left with a garage door that’s stopped working, you and your property could be vulnerable to a home invasion. You need to get your garage door fixed as quickly as possible for security and peace of mind.
If you’re in search of a garage door repair company, you will want to be sure to ask several important questions before hiring them to fix your garage door. This article will discuss some of the key questions you need to ask a potential garage door repair company before you hire them.
1. Is the company insured?
When hiring or working with any company, you want to be sure they are insured in case something is to go wrong. Trusting someone with something as important as your garage door, essentially your property, means you should step with care and make sure all of your bases are covered. Checking whether or not the repair company has insurance is a simple way of deciding whether or not you want to proceed working with them and require additional information or if it’s just a waste of time. There’s no use asking questions and providing details if in the end, the company isn’t insured and can leave you in a worse position than you started.
As long as the company has the right insurance to work on your property without putting you at risk, you can proceed hiring them because you have peace of mind. Here at Garage Door Repair Services, we always provide insurance to ensure the safety of our team and clients.
2. How much experience does the company have?
Experience is crucial when finding the right company for the job. Inexperienced garage door technicians are more likely to face trouble shooting problems and prolong the issue of your malfunctioning door. With experience comes more knowledge, tools and confidence in a repair job well done and will provide a better opportunity at completing the job as you’d expect.
Experience is also a great indication of whether the company has a good reputation. Garage Door Repair Services has been providing professional garage door services to customers for decades. If you’re looking for a reliable garage door repair company perth residents trust, contact Garage Door Repair Services.
3. Is customer satisfaction guaranteed?
Another question that should play into your decision making process is whether or not the garage door repair company offers specific service or customer satisfaction guarantees that you can rely on. Experienced and reputable companies will be able to confidently provide these guarantees to customers. This way, you can be confident that you’ll get what you’re paying for.
Professional Garage Door Repairs offers Perth residents a customer satisfaction guarantee. Confident that they’ll be able to provide a solution to all of your garage door repair needs, this guarantees it. Get your free online quote now!
4. Does the company offer aftercare support and advice?
Even though your garage door may seem to be working, there are occasions when the problem can return quickly after a service or new issues arise. If this happens, you want to have help and support on call so that you can troubleshoot and if necessary, have an emergency repair technician come out and solve the issue as soon as possible.
Full telephone support and advice is especially necessary for people who don’t have much experience with garage doors and may need an extra hand. Companies that offer telephone support and advice are the best choice, to give you an added peace of mind with your repair service.
There you have the crucial questions you need to ask every garage repair company before working with them. By following this checklist of important questions to ask before hiring a garage door repair company, you can be sure that you’ll receive an expert repair with excellent customer service.
Family owned and operated with decades of experience, you can rely on Professional Garage Door Services to provide 24/7 Emergency repairs and services. Contact Professional Garage Door Services to get a free online quote today!