Normally if your door stops half way up or down when you operate it, or if the door is moving slowly then its time for a service.
We recommend that your door gets serviced at least once a year to prevent any parts breaking which can cause your door to stop working, servicing your door can also take the pressure and stress off your motor which can prolong the life span of your motor as well.
This maybe a few different things, normally your springs may need adjusting, but some motors also need a regular clean out of dust and other partials that may hinder the motors performance.
This maybe a few different things, it maybe that the batteries in the remote may need replacing, if you have already done this then it could be a faulty receiver on your motor or more.
This is normally caused by your motor settings that are set incorrect. This can be fixed with a regular service.
This could be what’s called remote interference, normally this can be a easy fix. But sometimes we may need to install a new receiver to your existing motor to prevent this from happening again.
"Outstanding service from Tony … will recommend him to all my family & friends. Helped me over the phone (on a Sunday) when my roller door stopped working and got it back going again. Cheers"